Shipping policy

Shipping Policy – Puratanveda

Thank you for shopping with Puratanveda. We are committed to delivering your orders in a smooth, reliable, and timely manner. Please read our shipping policy carefully before placing an order.

Order Verification

To ensure safe and secure transactions, all orders are subject to verification by our payment gateway. Customers are required to provide accurate and complete details during checkout, including:

  • Full name

  • Shipping address

  • Contact number

  • Payment information

Orders with incomplete, incorrect, or unverifiable details may be delayed or canceled for security reasons.

Order Processing Time

  • All confirmed orders are processed within 24 hours (next business day) after successful payment verification.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping & Delivery Time

  • Once dispatched, orders are typically delivered within 3 to 6 business days, depending on your location.

  • Delivery timelines may vary slightly due to unforeseen circumstances such as weather conditions, logistics delays, or high demand periods.

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout before payment confirmation.

  • We may offer free shipping promotions from time to time.

Order Tracking

  • After your order is shipped, you will receive a tracking ID via SMS or email to monitor your shipment in real-time.

Delivery Issues

If you experience any issues with delivery, such as delays or damaged packages, please contact our support team within 48 hours of receiving your order.

Important Notes

  • Please ensure someone is available at the delivery address to receive the order.

  • Puratanveda is not responsible for delays caused by incorrect shipping details provided by the customer.

  • In case of failed delivery attempts, re-delivery may be attempted or additional charges may apply.

Contact Us

For any shipping-related queries or support, feel free to reach out to us at:

  • Email: puratanveda@gmail.com

  • Phone: 9119170740

We appreciate your trust in Puratanveda and strive to provide you with the best shopping experience.